Rental Controller

Rental Controller Job Description

The main focus of the Truck and Trailer Rental Controller is to support the Rental, Maintenance and Finance Departments by playing a pivotal part of our rental operation, ensuring vehicles are maintained using our in house systems.

Key Responsibilities

  • Manage customer bookings from the initial booking inquiry through to delivery
  • Ensuring all rental paperwork is completed accurately
  • Inputting data into the in house rental system
  • Checking trucks and trailers in and out
  • Processing PCN’s and toll crossings
  • Booking vehicles in for servicing, MOT’s, and warranty work
  • Ensuring insurance and operator’s license documents are accurate and present
  • Arranging vehicle/trailer deliveries and collections to and from our customers premises
  • Working closely with the rental manager and fleet team to ensure all vehicles are compliant, clean, tidy and ready for rental
  • To capture damage on return equipment-notifying customers and sending repair estimates
  • Chasing rental order numbers

Knowledge and Attributes

  • Vehicle Rental and/or fleet management experience is desirable, but not essential as training will be provided.
  • Problem solving, a ‘can do’ attitude, and the ability to work in a highly busy environment
  • Time management and ability to prioritise workloads
  • Data management
  • Excellent verbal, written, & IT skills

Other Details

  • Job Type: Full-time
  • Monday to Friday 08.00-17.30
  • One in four Saturday’s from 08.00-12.00
  • Salary: £20,000.00-£26,000 per year depending on experience and skill set
  • 20 days holiday per year plus loyalty bonus on 2 year anniversary

Application Form